Privacy Policy

At Pylo, we recognize that privacy of your personal information is important. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, software, and services.

By accessing, using or posting information to any of the Pylo websites, you agree to our (this) Privacy policy and to our Terms of Use.

What personal data do we collect?

We collect anonymized usage statistics when you use our website, services or software. Your IP is stored when performing a login or other sensitive operations for security reasons.

When you create a user account, we store your e-mail and username on the server alongside other user preferences. We identify each account by the username, email, and password. All this data is treated by us as Personally Identifiable Information. We never share your password with anyone and only store the secure password hashes.

We also collect all the information the users post as comments, forum posts or any other type of data that users posts with the intent of sharing this information publicly. The posts and files you upload to public places on our websites are publicly accessible. Read our Terms of Use for more information about user-contributed content.

When do we collect information?

We collect information from you when you use our website, register, post a content, comment on it, use our forms, subscribe to the newsletter, subscribe to content notifications, rate the content, use our services or software or do any other action that requires us to store your information for security or analytical reasons.

How do we use your information?

We use your information to provide information and services requested by you, to provide support, communicate with you, understand the way you use our website and improve the user experience of our services, inform you with the latest updates regarding the company if you opt-in, manage our business, to keep our website secure, maintain the integrity of the website, identify authors of the user-contributed content, use and post user contributions per our terms of use and for any other purpose that requires your personal information to deliver an improved user experience and better service.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We scan our website, servers and downloadable content for Malware. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All monetary transactions are processed through a gateway provider and are not stored or processed on our servers.

However, there is no method of offering a 100% security so the use of our website is at your own risk as also noted in our terms of use. You are also responsible for taking reasonable measures to protect your personal information against unauthorized use or disclosure.

Individuals rights

If one would like to change, remove or perform any of the actions users have right to do, one should contact us using official means of contact listed on this page and we will perform reasonable actions to act on the request.

Each user has the right to be informed of the information we use, to access it, erase it,restrict the processing of such data, right od data portability.

Service providers

We use some service providers to improve the quality of the user experience by enhancing the website with additional features. These service providers are:

  • We use Formspark to handle the contact form submissions. You can read how they handle your data here.
  • We use Google reCAPTCHA to protect our contact form. You can read how they handle your data here.

Children's Personal Information

We don’t intentionally collect personal information from children under 16 without prior verifiable parental consent. If a user with the age below 16 has submitted any personal information on our website without parental consent, we will do all reasonable actions to remove the information that the user with age below 16 posted and will not use such information for any purpose.

Your choices about the use of your information

You have control over the information we collect. You can do the following to take over the control over your information:

  • If you are subscribed to our newsletter, you can opt-out at any time by pressing the unsubscribe button in the e-mails you receive from us at any time. Please note that even if you unsubscribe from our newsletter, you can still receive e-mails related to the completion of your registration, correction of user data, password reset requests or any other important service communications regarding our website.

Accessing and correcting your information

The method of accessing the information, if any, will depend on which of our websites, services, software and/or product you have visited or used. Depending on this, you may have the ability to view or edit some of the information online, by logging into your account. If you remove any information on the website, it will remain on the server backups for a week and then be completely removed.

To request access to view, correct or delete any personal information that you have provided to us, contact us. We can't delete your personal information without deleting your user account too. We may also not accommodate a request to change your personal information that would violate any law or legal requirements, be misleading or contrary to our Terms of use or other agreements between you and us. Upon deletion of your private information, it will remain on our servers for another week on our backups.

The content you contributed to our website may not be deleted upon the deletion of your user account and may still be used as noted in Terms of use. Once we remove your user account, there is no way for it to be restored back.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We have third party links on our website that link to websites that are not ours. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to the privacy policy

You may be notified of the privacy policy changes on this page. If we do any major changes to any of our legal documents, we will make sure to notify all users of the changes. All changes or additions to our privacy policy will take effect immediately upon publishing the updated document on this website. Your use of this website will indicate your agreement or the changes to our privacy policy.

If there are any questions regarding this privacy policy, you may contact us. You can find the means of contacting us on our our contact page.

Last changed on 26. 10. 2022.